Vagrants of Toronto!

Working in one of the bustliest areas of the GTA has it's occasional highs and their precipitous downs.  There are similar occasions and precipitations with the vagrants that are abound in the area, especially at Starbucks, where our 'Just say Yes' policy brings a most unsavory clientele.

To be fair, the most noticable remnant that the local vagabond, Billy, leaves is a faint odor of beer and liquor in our restrooms, while some of more seemly guests couldn't hit the inside of a garbage can if their platinum cards depended on it.  There are a few quirkier guests who go so far as to steal our products, steal our tips, undermine our menu, and downright con us.

A few examples!

The Turn and Take
"Can I just have a cup of hot water?" 
"Sure!" *turns around to get water*
*sticks hand in tip jar*

The Old Cash for Card
*after a seeminly normal order, the customer presents a starbucks card as payment*
"Sorry, but there seems to be something slightly amiss"
"That's odd, I just charged the card this morning with some money.  If you'll let me go to the car, I'll get some money"
"Not a problem!  I'll keep your drink piping hot for you, for when you return"

or my favorite
The Old Asks for a Glass of Water, Then Steals Someone's Purse or Wallet
"Can I bother you for a glass of water?"
"You sure can!"
"Thanks" *goes to steal someone's purse or wallet*